TERMS & CONDITIONS
CUSTOMER CARE
At Aligna, customer care is an essential part of our commitment to providing a positive shopping experience. We aim to respond to all customer enquiries with clarity, respect, and efficiency.
If you have questions about your order, shipping, returns, or any aspect of our products and services, our support team is available to assist you. We encourage customers to contact us before opening disputes or chargeback requests, as most issues can be resolved quickly through direct communication.
Customer enquiries are typically answered within 24–48 business hours. Response times may vary during peak periods, but we always strive to provide timely updates and clear guidance throughout the process.
To help us assist you efficiently, please include your order number and a brief description of your enquiry when contacting our support team.
Contact us at: adm@alignashop.com
PRIVACY & SAFETY
At Aligna, we respect your privacy and are committed to protecting your personal information. Any data collected through our website is used solely to process orders, provide customer support, and improve our services.
We only collect information that is necessary to complete your purchase, such as your name, contact details, shipping address, and payment information. Payment transactions are processed securely through trusted third-party payment providers, and Aligna does not store or have access to your full payment details.
Your personal information is handled with appropriate security measures to prevent unauthorized access, misuse, or disclosure. We do not sell, trade, or share your personal data with third parties for marketing purposes.
By using our website, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns regarding your privacy or data protection, please contact our support team for further assistance.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments